TYPE:ServiceMODEL:AtlasYEAR:2024
Prompt and courteous
Average Score (141 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
The dealership service center was very helpful in getting my vehicle fixed and also to schedule needed recall repairs. Appreciate how kind and professional both Julie and Lacy(transport person) were. I was able to get vehicle fixed while I was at work and didn't have to bother anyone to help drop off and pick up vehicle!
TYPE:SalesMODEL:JettaYEAR:2025
Great experience buying a Jetta with my son who was a first time car buyer. EJ, the sales associate, was the best. Also, the finance office worked overtime finding the best rate.
TYPE:SalesMODEL:ID.4YEAR:2024
Very easy , simple transaction. Every dealer should be this easy to work with
TYPE:ServiceMODEL:AtlasYEAR:2024
The Green Team is always so friendly and have the best customer service!
TYPE:ServiceMODEL:AtlasYEAR:2021
The very best in Springfield..thank you so much!!
TYPE:ServiceMODEL:TiguanYEAR:2023
My service person Julie was very nice and got me in and out faster than expected. She was also very knowledgeable. The lounge is very nice for waiting. I was very pleased with the experience
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:SalesMODEL:TaosYEAR:2024
Overall experience. Sales persons product knowledge and ease of doing business.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
We were very happy with our Salesman Zach Kelley. He assisted us through the process, but was but pushy. We traded a vehicle in the deal. Of course I would have liked to get a bit more for our trade, but we still felt like got a fair deal.