Average Score (141 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

141 Ratings

4.7 Average

Models
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  • Joseph P.02-10-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Coleen W.02-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Theodore L.02-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Max C.02-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Vincent F.01-28-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Always a great experience. Easy to deal with.

  • Penny W.01-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Aaron B.01-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    To start we had our 2024 Atlas Cross Sport for only 2 weeks when we started having issues. Some of the ACC or LKA services were randomly becoming disabled. The Heated Steering Wheel also would not work and was throwing an error. We also had issues with the MMI Display where the screen was just scrambled. Not the kind of issues we expected having purchased a brand new car. They installed a couple of software updates, but had to order a new steering wheel. We are keeping an eye on things to confirm this has actually fixed the problem.

  • Douglas P.01-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Professional, timely & courteous. Great!

  • Analisha O.01-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great communication and timely maintenance service.

  • Paul S.01-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Your employees are awesome, they go out of their way to help me. Very kind.I hear you will be remodeling please get chair for a woman that is not as deep so my feet can touch the floor and please reduce the perfume airfreshener.