Average Score (144 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

144 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Candice T.03-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Im always greeted with a pleasant smile and friendly attitudes by all staff

  • Douglas P.03-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    On the road, the Taos displayed an oil overfill warning. Later that day, I contacted Green VW Service Department. The Service tech responded immediately. A service visit was scheduled for the next day. Problem resolved and vehicle available for pickup in 2 1/2 hours.. WoW! Now that's service!!! Thanks all!

  • Clay D.03-09-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

    Prompt service, friendly employees

  • Timothy H.03-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The staff was very friendly and accommodating. They explained the work clearly in a way that was easy to understand. I was well taken care of.

  • John C.03-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The sales process was easy and there was no pressure at anytime by anyone.

  • Blake F.03-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Super fast, super professional. Awesome group of people.

  • Nick D.03-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great experience from beginning to end.

  • Robert M.02-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Was in 01/16/25, was told part needed to be ordered & I would be contacted. 01/31/25 called and discovered the part was never ordered because it was always in stock.

  • Dakota C.02-20-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Aarron M.02-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024