The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Morgan R.05-12-2025
TYPE:ServiceMODEL:PassatYEAR:2021
Terrible customer service I have takin my car there multiple times for the same reasons for them to never get fixed or the dealer is telling me I’m out of warranty when I’m not car is at 78 thousand and expires at 98 thousand I have had to Volkswagens and should be treated like this this is a 2021 car and should have theses issues green has me so frustrated I should feel good about being my car there to get fixed and I don’t feel the complete opposite they tell me there nothing wrong but then tells me there is and never fix it and then give me attitude caues I want it fixed I hope no one else gets treated like this should be like this and also never clean up after they leave everything in the car
Zachary K.05-09-2025
TYPE:ServiceMODEL:TiguanYEAR:2023
James P.05-03-2025
TYPE:SalesMODEL:Golf GTIYEAR:2024
The salesman CJ handled everything swiftly and made the purchase painless.
Coleen W.04-30-2025
TYPE:ServiceMODEL:JettaYEAR:2023
All good
Donna D.04-26-2025
TYPE:ServiceMODEL:AtlasYEAR:2023
Fencing in lot when it was clear that nothing was being worked on or fixed on building or parking lot
Sharon O.04-24-2025
TYPE:ServiceMODEL:BeetleYEAR:2018
Sorry, I thought the 5th star was the highest rating.
Tammy C.04-20-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Myndi Z.04-20-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Nick C.04-14-2025
TYPE:ServiceMODEL:ID.4YEAR:2021
Loren A.04-14-2025
TYPE:ServiceMODEL:JettaYEAR:2025
Two thumbs up for the person that completed my initial intake upon arriving for my service. Rick Rutter made my service appointment a very respectful, and pleasant experience.
