Average Score (144 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

144 Ratings

4.7 Average

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  • Kaitlyn W.05-30-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Everyone was super friendly and accommodating. They were patient with me during the whole process. The finance team was great at giving me the best possible rate. Appreciate everyone’s hard work. Special shout out to Nathan, Ron and Angel.

  • Daniel M.05-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Rick did a great job figuring out what was wrong, went back through every service record to decipher what our problem was.

  • Chad C.05-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Great job, much appreciated! Considering the construction they still tried to accommodate me.

  • Lindsey K.05-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The whole dealer experience at Green was great. They weren’t pushy and worked with my every need and bent over backwards to make sure we were taken care of. Will be back to this dealership for service and our next vehicle

  • Edward P.05-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Good and Timely

  • Vernon V.05-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Carolyn T.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    TirTire

  • James R.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Daniel M.05-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Took my Taos in last Saturday to have my oil changed. Next day, warning lights indicated that excess oil needed removed. Borrowed a car to get to work on Monday. Tuesday morning had to take off work to bring my car back to be fixed. Luckily, Service Advisor Rick Rutter apologized for what had happened, acknowledged that the service technician messed up when servicing my vehicle, and gave me his contact information should I need anything else. The other staff could learn from Mr. Rutter regarding professionalism and customer service.

  • Estelle B.05-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    All staff have been exceedingly helpful, understanding (I drive over 2hrs to get to dealership), & flexible