TYPE:SalesMODEL:TaosYEAR:2024
Average Score (144 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ArteonYEAR:2019
TYPE:SalesMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:PassatYEAR:2018
Still waiting for a part that was 5 to 10 days. And now they say it’s back ordered
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:SalesMODEL:TaosYEAR:2024
CJ, did not seem fully engaged in our Long wait for finance. At one point he said he would be right back and disappeared for 25 minutes. We waited over an hour for finance when we gad an apt. An unexpected customer came in and they took them in finance ahead of us.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2022
Quick appointment, good customer service
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:SalesMODEL:TiguanYEAR:2024
My sales consultant, EJ Pruitt, made everything so easy. He approached me immediately when I started walking on the lot, but with no pressure at all. He was patient and assisted when I thought I may want something different than what was on the lot. And when there was downtime while waiting for the finance person, he even pretended to be interested in my dogs. He's a liar, but it was much appreciated lol. When I've contacted him since I bought the car, he has answered my questions immediately.