TYPE:ServiceMODEL:TiguanYEAR:2020
five stars! Great customer service
3881 Wabash Ave
Springfield, IL 62711
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
five stars! Great customer service
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2022
We described the problem over the phone when we made the appointment. It's a two hour drive (one way) for us to have the work done. We spent 2.5 hours waiting while they verified what part we needed, but didn't have. So we had to make another trip and spend 3 hours waiting to have the part installed. The car works great, now.