Average Score (144 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

144 Ratings

4.7 Average

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  • Robert B.08-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Kelli B.08-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Loni (Lani?) was great help getting me home. The crew was good at letting me know when my vehicle was ready for pick up, and they stayed on time! Thanks all

  • Dominic B.08-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The staff, in particular Devin, were extremely accommodating to us the entire time. He worked with us to get us a vehicle that worked with out budget, something other dealers didn’t really care to put any effort towards.

  • Tommy W.08-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Excellent customer care and communication from the staff

  • Gloria H.07-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Linda T.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Zach the young man who greeted me and drove me to Audi to wait was very attentive and with it. Everyone else seemed bothered and hot

  • David R.07-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Paul L.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    They could not find my appointment. (On my last visit they never found it even though I showed the service advisor my confirmation text. Which he admitted was from him! He wrote my name/number down and told me he would call me before the end of the day with my new appointment and never did!) This time they did find my scheduled appointment to have a new key fob programmed. Was told it would be 30 minutes and i could wait. It took 90.

  • Lee-ann S.07-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Very nice salesman

  • Megan D.07-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025